Join us as we Break the Barriers in Payments

Operations Associate

Job Purpose:

The Operations Associate ensures the accurate and timely processing of documents, applications and roll-out of accounts. We are looking for someone who is mindful of detail, has an aptitude for general accounting, finance and mathematics and thrives on providing excellent service to both internal and external clients.

Job Duties and Responsibilities:

  • Process client application files
  • Assist with special projects as needed and identify process improvements to create efficiencies
  • Utilise various databases which client information and works extensively with MS Excel and Word
  • Take on additional responsibilities that may include direct communication to counterparts
  • Work in a team environment building partnerships across departments and other companies


  • You have Bachelor’s degree from an accredited university with a degree in Finance, Business, Math or Economics
  • You have 1-2 years of experience in financial services preferably within a trade processing or daily record keeping environment
  • You possess strong attention to detail, excellent problem-solving skills, and superior client service focus. The ability to be self-motivated and have strong organizational skills to prioritize and handle multiple projects are also important qualities to have in this role
  • You are able to escalate questions and issues as appropriate to management, yet work independently using solid business judgment
  • It is a requirement of this job to consistently report to work as scheduled, be on time, and remain at work for entire assigned shift

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