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Global Client Success Executive

We are looking for a Global Customer Success Executives / Partner Development Executives. As an Important member of the ALTPAYNET Account Management team, the Global Customer Success executive will be responsible for managing and growing partner relationships with Whitelabel PSPs, independent sales organizations (ISOs), value added resellers (VARs), independent software vendors (ISVs) and e-commerce/mobile commerce merchants who are located globally. The role's activities will include identifying opportunities and growth areas within existing partner customer base, ensuring partners have a thorough understanding of ALTPAYNET offerings and can effectively communicate the ALTPAYNET value propositions to end user customers (e.g. merchants), and promoting the cross-selling of multiple offerings.


Global Customer Success Executives / Partner Development Executives may be called upon to facilitate technical support and/or to provide training on ALTPAYNET products and tools. They may even help customers plan and understand the best ways to utilize the software or products based on the customer’s business needs or business plans. Commit to providing value at every interaction. Serve as the focal point for all information and communication on critical operational issues and act as the service contact for all operational areas (technical, workflow, customer support, risk, billing, etc. issues).


This role will require close coordination with a wide range of ALTPAYNET teams, including: Account Management, Sales, Consulting Services, Product, Sales Support, Business Development and other Operations team.


Whilst this role is ideally going to be based full time from our MAKATI office we would accommodate applicants looking to work remotely.

Primary Responsibilities:

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers:


Other Responsibilities:





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